
Parentline Can Help

Growth in Parentline
2020 was an exceptional and challenging year for Parentline which was reflected in a record year in terms of the number of calls made to the helpline. Over four thousand parents contacted Parentline in 2020 which was a 40% increase on the numbers of calls made in 2019. There are many reasons which might be associated with this dramatic increase in calls to the service. Just some of the issues which may have played a significant role are the increased profile and awareness of the Parentline service amongst the parenting community, the global pandemic and the resulting lockdowns and restrictions on movements, including the closure of schools.
These continue to be challenging times for parents. Issues such as compliance with back to school rules and protocols, worries and fears about the return to the school setting, school refusal and the reluctance of some children and teenagers to return to school are just some of the difficulties with which parents are dealing.
Additionally parents continue to face the problem of children displaying anger, aggression and anxiety along with all the other issues and stresses of day to day parenting. As a result Parentline is experiencing a large increase in the number of callers to the helplines. This might mean callers not getting through or having to call a number of times.
But be assured that Parentline is there and continues to provide support, information and guidance to parents. We ask you to be patient and to be assured that we are there to listen to callers on all issues and in relation to children of all ages.
Our lines are open from Monday to Thursday from 10am to 9pm and on Fridays from 10am to 4pm. Call 01 8733500 or 1890 927277.

Tips for Parents During Lockdown
There is no typical call
Parents call with all sorts of problems and children of all ages offer different parenting challenges. Anxiety, anger, aggression, isolation and loneliness, bullying, discipline, frustration, school refusal, drugs, teenage issues and verbal and emotional abuse are just some of the main reasons for the calls we receive daily. What all our callers have in common is that they are seeking help, support and guidance. The vast majority of our callers are overwhelmingly satisfied with the service offered and the assistance received.


COMMON AREAS
Postnatal Depression
Parentline is the only national helpline, that offers support to new mothers suffering with the baby blues or postnatal depression, in confidence and over the phone. This means that a new mother does not have to get organised to leave the comfort of her own home if she needs support. Very often a depressed mother finds it very difficult to get dressed not to mind to leave her own house. Parentline offers a support service in her own home.
COMMON AREAS
Non Violent Resistance (NVR)
Non Violent Resistance is an evidence-based, non-blaming and relatively short-term intervention model that empowers parents and people working with them to take positive action to end the abusive and/or violent behaviour of a child.

In association with What Works.


4,000+
Calls per year
From people experiencing difficulties
30+
Years Helping People
Over 30 years of being there for parents.
1
Objective
To give you the best possible support for your situation.